Sos: why is your surface pro pen flashing green? troubleshooting guide
What To Know
- The green light on the pen typically indicates that it’s charging or paired with your Surface device.
- In rare cases, a hardware issue with the pen or the Surface device can cause the blinking green light.
- Remove the pen from the charging port and hold down the top button for 5-7 seconds until the green light blinks.
When your Surface Pro pen starts blinking green, it’s a sign that something may not be right. The green light on the pen typically indicates that it’s charging or paired with your Surface device. However, if it’s blinking, it could be facing issues.
Possible Causes of Blinking Green Light
- Low battery: The most common reason for a blinking green light is a low battery.
- Pairing issues: If the pen is not paired with your Surface device, it may blink green.
- Hardware problems: In rare cases, a hardware issue with the pen or the Surface device can cause the blinking green light.
Troubleshooting Steps
1. Check the Battery Level
- Connect the pen to the charging port on your Surface device.
- If the green light continues to blink, let it charge for at least 10 minutes.
- If the light turns solid green, the battery is charged and the pen should be working properly.
2. Ensure Proper Pairing
- Make sure Bluetooth is enabled on your Surface device.
- Remove the pen from the charging port and hold down the top button for 5-7 seconds until the green light blinks.
- On your Surface device, go to Settings > Devices > Bluetooth & other devices.
- Click “Add Bluetooth or other devices” and select “Surface Pen.”
3. Reset the Pen
- If the previous steps don’t resolve the issue, you can try resetting the pen.
- Remove the pen from the charging port and hold down the top button for 15 seconds.
- The green light will blink rapidly and then turn off.
- Release the button and wait for the light to turn solid green.
4. Update Surface Device Firmware
- Go to Settings > Update & Security > Windows Update.
- Check for updates and install any available firmware updates.
5. Contact Microsoft Support
- If none of the above steps resolve the issue, you may need to contact Microsoft Support.
- They can provide further troubleshooting assistance or arrange for a replacement pen.
Green Blinking Light with Other Conditions
1. Blinking Green When Charging
- This typically indicates that the pen is charging normally.
- If the light continues to blink after charging for an extended period, it may be a battery issue.
2. Blinking Green When Not Charging
- This could indicate a hardware problem with the pen.
- Try resetting the pen or contacting Microsoft Support.
3. Blinking Green with Blue Light
- This indicates that the pen is in pairing mode.
- Follow the pairing steps mentioned earlier.
Summary: Troubleshooting a Blinking Green Surface Pro Pen
By following the troubleshooting steps outlined above, you should be able to resolve the issue with your Surface Pro pen blinking green. If the problem persists, don’t hesitate to contact Microsoft Support for further assistance.
Frequently Discussed Topics
1. Why does my Surface Pro pen blink green when it’s not charging?
It could indicate a hardware problem with the pen. Try resetting the pen or contacting Microsoft Support.
2. What does it mean if my Surface Pro pen blinks green and blue?
It means that the pen is in pairing mode. Follow the pairing steps mentioned earlier.
3. How do I know if my Surface Pro pen is charging?
When the pen is charging, the green light will blink. Once fully charged, the light will turn solid green.