What To Know
- Check if the USB cable (for wired connections) or the Wi-Fi connection (for wireless connections) is established between the printer and the computer.
- This could be due to empty or clogged print cartridges, a paper jam, or a problem with the print driver.
- If the error persists, there may be a paper jam or a problem with the paper sensor.
If you’re experiencing printing issues with your HP OfficeJet 4650, you’re not alone. This common problem can be caused by various factors, ranging from software glitches to hardware malfunctions. In this comprehensive guide, we’ll delve into the potential causes and provide step-by-step solutions to help you troubleshoot and resolve the issue.
1. Check Printer Connection
Problem: Printer is not connected to the computer or network.
Solution:
- Ensure the printer is powered on and connected to a power source.
- Check if the USB cable (for wired connections) or the Wi-Fi connection (for wireless connections) is established between the printer and the computer.
- If using a wireless connection, verify that the printer is connected to the same Wi-Fi network as the computer.
2. Restart Printer and Computer
Problem: Temporary software or hardware glitches.
Solution:
- Turn off the printer and unplug it from the power source.
- Wait for a few minutes and then plug the printer back in.
- Restart the computer.
- Once both the printer and computer have restarted, try printing again.
3. Clear Print Queue
Problem: Print jobs stuck in the print queue.
Solution:
- Open the Control Panel on your computer.
- Go to “Devices and Printers.”
- Right-click on the HP OfficeJet 4650 printer and select “Open Print Queue.”
- Clear any pending print jobs by selecting them and clicking “Cancel.”
4. Check Paper and Ink Levels
Problem: Insufficient paper or ink.
Solution:
- Make sure there is enough paper in the paper tray.
- Lift the scanner lid and check the ink cartridges.
- If any cartridges are empty or low, replace them with genuine HP cartridges.
5. Clean Print Heads
Problem: Clogged print heads.
Solution:
- Open the HP Printer Assistant software on your computer.
- Go to “Tools” and select “Clean Print Heads.”
- Follow the on-screen instructions to clean the print heads.
6. Update Printer Drivers
Problem: Outdated printer drivers.
Solution:
- Go to the HP support website and search for the latest drivers for the HP OfficeJet 4650 printer.
- Download and install the drivers according to the instructions provided.
7. Reset Printer to Factory Settings
Problem: Persistent issues that cannot be resolved through other troubleshooting steps.
Solution:
- Turn on the printer.
- Press and hold the “Resume/Cancel” button until the “Ready” light blinks.
- Release the button and the printer will reset to factory settings.
8. Contact HP Support
If you have tried all the above solutions and the printer is still not printing, contact HP Support for further assistance. They may be able to provide additional troubleshooting steps or arrange for a repair if necessary.
Troubleshooting Specific Error Messages
In some cases, the printer may display specific error messages that provide more information about the cause of the printing issue. Here are some common error messages and their corresponding solutions:
- “Error code 0x803C010B” – This error indicates a problem with the print spooler service. Try restarting the print spooler service or resetting the printer to factory settings.
- “Error code 0x80070715” – This error occurs when the printer cannot access the specified print job. Check if the print job is corrupted or if there are any issues with the printer’s connection.
- “Error code 0x8007007E” – This error is related to a problem with the printer driver. Try updating the printer driver or reinstalling it.
Questions We Hear a Lot
Q: Why is my HP OfficeJet 4650 printing blank pages?
A: This could be due to empty or clogged print cartridges, a paper jam, or a problem with the print driver.
Q: How do I fix the “Out of Paper” error on my HP OfficeJet 4650 printer?
A: Make sure there is enough paper in the paper tray and that the paper is properly aligned. If the error persists, there may be a paper jam or a problem with the paper sensor.
Q: What does the “Service Required” error mean on my HP OfficeJet 4650 printer?
A: This error indicates that the printer requires maintenance or repair. Contact HP Support for assistance.
