What To Know
- However, when a laptop remains plugged in but fails to charge, it can be a frustrating and perplexing issue.
- By following these troubleshooting steps, you can identify and resolve the underlying cause of why your HP Envy laptop is plugged in but not charging.
- This could indicate a faulty battery or a problem with the charging circuit.
Laptops, the epitome of portable computing, rely on batteries to power their operations. However, when a laptop remains plugged in but fails to charge, it can be a frustrating and perplexing issue. If you’re facing this predicament with your HP Envy laptop, fret not! This comprehensive guide will delve into the potential causes and provide practical solutions to restore your laptop’s charging capabilities.
Inspect the Power Cord and Adapter
The first step in troubleshooting is to examine the power cord and adapter. Ensure that the cord is securely plugged into both the laptop and the power outlet. Inspect the adapter for any damage or loose connections. If the cord or adapter shows signs of wear or damage, replace them with genuine HP replacements.
Check the Battery Health
A faulty battery can prevent your laptop from charging. To check the battery health, follow these steps:
- Open the HP Battery Check utility.
- Click on “Test Battery.”
- The utility will display the battery’s health status.
If the battery is determined to be faulty, it may need to be replaced.
Verify BIOS Settings
Incorrect BIOS settings can interfere with charging. To verify the settings, follow these steps:
- Restart your laptop and press the F10 key during startup.
- Navigate to the “Power” tab and ensure that “AC Adapter” is selected as the primary power source.
- Save the changes and exit BIOS.
Update Drivers
Outdated or corrupted drivers can also cause charging issues. To update the drivers, follow these steps:
- Go to the HP Support website and enter your laptop model.
- Download the latest BIOS and chipset drivers.
- Install the drivers and restart your laptop.
Examine the Charging Port
A damaged or clogged charging port can prevent proper charging. Inspect the port for any debris or physical damage. If necessary, use a compressed air can to remove any obstructions.
Reset the CMOS
Resetting the CMOS can resolve certain charging issues. To reset the CMOS, follow these steps:
- Unplug the laptop and remove the battery.
- Locate the CMOS jumper on the motherboard.
- Move the jumper to the “Clear” position for a few seconds.
- Return the jumper to its original position and reinstall the battery.
Check for Malware
Malware can interfere with the laptop’s charging process. Run a thorough malware scan using a reputable antivirus program. If any malware is detected, remove it and restart your laptop.
Key Points: Restoring Charging Functionality
By following these troubleshooting steps, you can identify and resolve the underlying cause of why your HP Envy laptop is plugged in but not charging. Remember, proper maintenance and care can prevent future charging issues, ensuring uninterrupted productivity.
Basics You Wanted To Know
Q: Why does my laptop show that it’s charging but the battery percentage doesn‘t increase?
A: This could indicate a faulty battery or a problem with the charging circuit.
Q: Can I charge my HP Envy laptop using a third-party charger?
A: While it’s not recommended, you may be able to charge your laptop using a third-party charger that meets the same voltage and current specifications.
Q: How often should I calibrate my laptop battery?
A: Battery calibration is generally not necessary for modern laptop batteries. However, if you experience significant battery life issues, you can calibrate the battery by fully discharging it and then fully charging it.
