What To Know
- If your HP Envy printer keeps displaying the “Out of Paper” error message, even when there is paper in the tray, it can be a frustrating experience.
- The error could be caused by paper misalignment, too tight paper, paper sensor failure, paper path obstruction, outdated printer driver, print spooler problems, incompatible paper type or size, or a firmware issue.
- Remove the paper from the tray, disconnect the printer from the power source, and gently pull out any jammed paper from the paper path.
If your HP Envy printer keeps displaying the “Out of Paper” error message, even when there is paper in the tray, it can be a frustrating experience. This common issue can disrupt your workflow and leave you wondering what’s causing the problem. In this comprehensive guide, we’ll explore the various reasons why your HP Envy printer might be saying out of paper and provide step-by-step solutions to help you resolve this issue effectively.
Paper Tray Issues
1. Paper Misalignment
Ensure that the paper is properly aligned in the tray. Misaligned paper can trigger the “Out of Paper” error because the printer’s sensors cannot detect it correctly. Adjust the paper guides to align the paper edges with the marked lines on the tray.
2. Paper Too Tight
If the paper is too tightly packed in the tray, it can cause the printer to think it’s empty. Remove the paper and gently fan the sheets to loosen them. Reload the paper into the tray, making sure it’s not overstuffed.
Printer Sensor Malfunction
3. Paper Sensor Failure
The paper sensor in your HP Envy printer detects the presence of paper. If the sensor is faulty or dirty, it may not be able to sense the paper, leading to the “Out of Paper” error. Clean the sensor gently with a soft cloth to remove any debris or dust.
4. Paper Path Obstruction
Check for any obstructions in the paper path, such as paper clips, staples, or debris. These obstructions can prevent the paper from feeding into the printer properly, triggering the “Out of Paper” error. Clear any obstructions and ensure the paper path is free of obstacles.
Software and Driver Issues
5. Outdated Printer Driver
An outdated printer driver can cause communication issues between the printer and your computer. Visit the HP website to download and install the latest driver for your specific HP Envy printer model.
6. Print Spooler Problems
The print spooler manages print jobs on your computer. If the print spooler is not functioning correctly, it can cause the “Out of Paper” error. Restart the print spooler by following the steps below:
- Press Windows Key + R to open the Run dialog box.
- Type “services.msc” and click OK.
- Find “Print Spooler” in the list of services.
- Right-click on “Print Spooler” and select “Restart.”
Other Considerations
7. Paper Type and Size
Ensure that the paper you’re using is compatible with your HP Envy printer. The printer may not be able to detect non-standard paper sizes or types, resulting in the “Out of Paper” error.
8. Firmware Update
In some cases, a firmware update can resolve the “Out of Paper” error. Check the HP website for firmware updates for your specific HP Envy printer model and follow the instructions to install them.
Final Note: Resolving the “Out of Paper” Issue
By following the steps outlined in this guide, you can troubleshoot and resolve the “Out of Paper” error on your HP Envy printer. If the problem persists, contact HP customer support for further assistance. Remember that maintaining your printer regularly, including cleaning sensors and updating drivers, can help prevent this issue from recurring.
Popular Questions
Q1: Why does my HP Envy printer keep saying out of paper even when there is paper in the tray?
- A: The error could be caused by paper misalignment, too tight paper, paper sensor failure, paper path obstruction, outdated printer driver, print spooler problems, incompatible paper type or size, or a firmware issue.
Q2: How do I clear the paper jam on my HP Envy printer?
- A: Remove the paper from the tray, disconnect the printer from the power source, and gently pull out any jammed paper from the paper path.
Q3: How do I clean the paper sensor on my HP Envy printer?
- A: Use a soft cloth dampened with water to gently wipe the paper sensor located in the paper tray.
