What To Know
- Once the screen goes black, release the power button and wait for the Surface Go to restart.
- Click on the Start button in the taskbar or press the Windows key on your keyboard.
If you’re facing performance issues, bugs, or simply want to refresh your Surface Go, restarting it is a quick and effective solution. Here’s a comprehensive guide to help you restart your Surface Go with ease:
Power Button Method
The most straightforward way to restart your Surface Go is via the power button:
1. Locate the Power Button: It’s located on the top right edge of your Surface Go.
2. Press and Hold: Press and hold the power button for about 10 seconds.
3. Release and Wait: Once the screen goes black, release the power button and wait for the Surface Go to restart.
Start Menu Method
You can also restart your Surface Go from the Start menu:
1. Open Start Menu: Click on the Start button in the taskbar or press the Windows key on your keyboard.
2. Click Power Icon: Find the power icon in the bottom left corner of the Start menu.
3. Select Restart: Hover over the power icon and click on the “Restart” option.
Keyboard Shortcut
If you prefer keyboard shortcuts, use the following combination:
1. Press Ctrl + Alt + Del: This will open the Security Options screen.
2. Select Power Button: Click on the power icon in the bottom right corner.
3. Choose Restart: Select the “Restart” option from the menu.
Force Restart
If your Surface Go is frozen or unresponsive, you may need to force a restart:
1. Press and Hold Power Button: Press and hold the power button for about 30 seconds.
2. Release and Wait: Once the screen goes black, release the power button and wait for the Surface Go to restart.
Troubleshooting Power Button Issues
If the power button on your Surface Go is not working:
1. Check Physical Damage: Inspect the power button for cracks, dents, or other signs of damage.
2. Clean the Button: Use a cotton swab dipped in isopropyl alcohol to gently clean the power button contacts.
3. Contact Support: If cleaning doesn‘t resolve the issue, contact Microsoft Surface Support.
Restarting from Recovery Mode
In rare cases, you may need to restart your Surface Go from the recovery mode:
1. Create a Recovery Drive: Use a USB drive to create a recovery drive using the Surface Recovery Image.
2. Boot from USB Drive: Insert the recovery drive into your Surface Go and boot from it.
3. Select Troubleshoot: Choose the “Troubleshoot” option from the recovery screen.
4. Restart Your Device: Click on the “Restart this PC” option to restart your Surface Go.
Advanced Restart Options
If you need to troubleshoot specific issues, you can use the advanced restart options:
1. Restart to UEFI: Hold down the volume down button while pressing the power button.
2. Restart to Safe Mode: Hold down the Shift key while restarting your Surface Go from the Start menu.
3. Restart with Command Prompt: Hold down the Shift key while clicking on the “Restart” option from the Security Options screen.
Wrapping Up: Revive Your Surface Go
Restarting your Surface Go is a simple yet effective way to resolve issues, refresh your device, and improve performance. By following the steps outlined in this guide, you can ensure a smooth and seamless restart experience. Remember, if you encounter any challenges, don’t hesitate to reach out to Microsoft Surface Support for assistance.
Frequently Asked Questions
Q: How long should I hold the power button to restart my Surface Go?
A: For a normal restart, hold the power button for about 10 seconds. For a force restart, hold it for about 30 seconds.
Q: What should I do if the power button on my Surface Go is not working?
A: Check for physical damage, clean the button contacts, or contact Microsoft Surface Support.
Q: Can I restart my Surface Go from the command prompt?
A: Yes, hold down the Shift key while clicking on the “Restart” option from the Security Options screen. This will open the command prompt during the restart process.
