What To Know
- Open a web browser and enter the printer’s IP address in the address bar.
- Make sure the printer is connected to a power source and turned on.
If you’re experiencing issues with your HP LaserJet Pro M402dne printer, a factory reset might be the solution. This process will restore the printer to its default settings, potentially resolving any glitches or errors. Follow this step-by-step guide to learn how to reset your HP LaserJet Pro M402dne printer.
Power Cycle the Printer
1. Turn off the printer and unplug it from the power outlet.
2. Wait for 30 seconds.
3. Plug the printer back in and turn it on.
This simple step can sometimes resolve minor issues without the need for a factory reset.
Reset from the Control Panel
1. Make sure the printer is turned on.
2. Press the “Menu” button on the control panel.
3. Use the arrow keys to navigate to “Tools.”
4. Select “Reset Defaults” and press “OK.”
5. Confirm the reset by pressing “OK” again.
Reset Using the Web Interface
1. Open a web browser and enter the printer’s IP address in the address bar.
2. Log in to the web interface using the administrator password.
3. Click on the “Administration” tab.
4. Select “Restore Factory Defaults” and click “Apply.”
5. Confirm the reset by clicking “OK.”
Reset Using the Embedded Web Server
1. Open a web browser and enter the printer’s IP address in the address bar.
2. Click on the “Settings” tab.
3. Select “General” and then “Reset.”
4. Click “Factory Reset” and confirm the reset.
Reset Using the HP Smart App
1. Download and install the HP Smart app on your smartphone or tablet.
2. Connect your mobile device to the same Wi-Fi network as the printer.
3. Open the HP Smart app and tap on the printer icon.
4. Select “Settings” and then “Printer Reset.”
5. Confirm the reset and wait for the printer to restart.
Reset Using the HP Printer Assistant
1. Download and install the HP Printer Assistant software on your computer.
2. Connect your computer to the same Wi-Fi network as the printer.
3. Open the HP Printer Assistant software and select your printer.
4. Click on the “Utilities” tab and then “Troubleshoot.”
5. Select “Reset Printer” and confirm the reset.
Troubleshooting
If you encounter any issues during the reset process, try the following:
- Make sure the printer is connected to a power source and turned on.
- Verify that the printer is connected to the same Wi-Fi network as your device.
- If the reset does not resolve the issue, contact HP support for assistance.
Takeaways
Resetting your HP LaserJet Pro M402dne printer can be a simple and effective way to resolve common issues. Follow the steps outlined in this guide to restore your printer to its factory default settings and enjoy trouble-free printing.
Answers to Your Most Common Questions
Q: Why should I reset my HP LaserJet Pro M402dne printer?
A: Resetting your printer can resolve various issues, such as paper jams, printing errors, and connectivity problems.
Q: Will resetting my printer erase my print jobs?
A: Yes, resetting your printer will erase any unsaved print jobs.
Q: How often should I reset my printer?
A: It is generally not necessary to reset your printer frequently. Reset it only when you encounter issues that cannot be resolved through other troubleshooting methods.
