What To Know
- Plug the power cord back into the printer and press the “Power” button to turn it on.
- The printer will display a confirmation message or restart after a successful reset.
- Can I reset the printer if it is not connected to a computer.
The HP LaserJet Pro M402dne is a reliable and efficient printer known for its high-quality prints and robust performance. However, like any electronic device, it may encounter issues that require a reset to restore its functionality. This comprehensive guide will provide you with step-by-step instructions on how to reset your HP LaserJet Pro M402dne printer, addressing various scenarios and offering troubleshooting tips.
Resetting the Printer to Factory Defaults
1. Power Cycle the Printer
Turn off the printer, unplug it from the power outlet, and wait for a few minutes. Then, plug it back in and turn it on. This simple power cycle can resolve minor issues and reset the printer’s memory.
2. Use the Control Panel
a. Press the “Menu” button on the printer’s control panel.
b. Navigate to “Administration” using the arrow keys and press “OK.”
c. Select “Factory Reset” and press “OK.”
d. Confirm the reset by pressing “OK” again.
3. Reset Using Embedded Web Server (EWS)
a. Open a web browser on your computer or mobile device.
b. Type the printer’s IP address in the address bar and press “Enter.”
c. Click on the “Settings” tab.
d. Select “Restore Factory Defaults” from the left-hand menu.
e. Click on “Restore Factory Defaults” and confirm the reset.
Resetting the Toner Level Indicator
1. Open the Printer’s Cover
Open the front cover of the printer to access the toner cartridge.
2. Remove and Reinsert the Toner Cartridge
Pull the toner cartridge straight up to remove it. Wait for a few seconds and then reinsert it into the printer.
3. Close the Printer’s Cover
Close the front cover of the printer securely. The toner level indicator will reset itself after a few moments.
Resetting the Fuser
1. Turn Off the Printer
Press the “Power” button to turn off the printer.
2. Unplug the Power Cord
Unplug the power cord from the back of the printer.
3. Wait 30 Seconds
Wait for at least 30 seconds to allow the fuser to cool down.
4. Plug the Power Cord and Turn On
Plug the power cord back into the printer and press the “Power” button to turn it on. The fuser will reset itself during the power-on sequence.
Resetting the Printer’s Network Settings
1. Use the Control Panel
a. Press the “Menu” button on the printer’s control panel.
b. Navigate to “Network” using the arrow keys and press “OK.”
c. Select “Restore Network Defaults” and press “OK.”
d. Confirm the reset by pressing “OK” again.
2. Reset Using EWS
a. Open a web browser and type the printer’s IP address in the address bar.
b. Click on the “Settings” tab.
c. Select “Network” from the left-hand menu.
d. Click on “Restore Network Defaults” and confirm the reset.
Troubleshooting Common Issues
- Printer Not Responding: Power cycle the printer and check the power cord and connections.
- Paper Jams: Remove the jammed paper carefully and check for any obstructions.
- Print Quality Issues: Clean the print cartridges and fuser, and check the paper quality.
- Network Connectivity Problems: Reset the printer’s network settings and ensure the wireless connection is stable.
- Toner Level Not Updating: Reset the toner level indicator and check the toner cartridge.
Final Thoughts: A Reset for Optimal Performance
By following the instructions provided in this guide, you can effectively reset your HP LaserJet Pro M402dne printer to address various issues and restore its optimal performance. Remember to regularly maintain your printer to prevent recurring problems and ensure continued productivity.
Information You Need to Know
1. Can I reset the printer without the control panel?
Yes, you can reset the printer using the Embedded Web Server (EWS).
2. How do I know if the printer has been successfully reset?
The printer will display a confirmation message or restart after a successful reset.
3. Will resetting the printer erase my print jobs?
No, resetting the printer does not affect print jobs stored in the printer’s memory.
4. How often should I reset my printer?
It is recommended to reset your printer periodically, especially if you encounter recurring issues or after installing new software or firmware updates.
5. Can I reset the printer if it is not connected to a computer?
Yes, you can reset the printer using the control panel or EWS without connecting it to a computer.
