What To Know
- Press the button on the front of the printer to open the front cover.
- If the toner level indicator remains low after resetting, there may be an issue with the toner cartridge or the printer itself.
- Only reset the toner counter when the toner level indicator shows low and you have replaced the toner cartridge.
Replacing toner cartridges in your Brother HL-L2350DW printer is a common task. However, you may encounter situations where the toner level indicator shows low even after replacing the cartridge. This can be frustrating, but there’s a simple solution: resetting the toner counter. In this comprehensive guide, we’ll walk you through the step-by-step process of how to reset Brother HL-L2350DW toner.
Prerequisites
Before you begin, ensure you have the following:
- Brother HL-L2350DW printer
- New toner cartridge (if needed)
- Screwdriver (optional)
Step-by-Step Reset Instructions
1. Power Off the Printer
Turn off the printer and unplug it from the power outlet.
2. Open the Front Cover
Press the button on the front of the printer to open the front cover.
3. Remove the Toner Cartridge
Grasp the toner cartridge by the handle and pull it straight out of the printer.
4. Check the Toner Level
Inspect the toner cartridge to ensure the toner level is low. If it’s not, you may have a different issue.
5. Clean the Toner Cartridge
(Optional) If the toner level is low, gently shake the cartridge to distribute the remaining toner. Wipe the contacts on the cartridge with a clean cloth.
6. Reinstall the Toner Cartridge
Insert the toner cartridge back into the printer. Make sure it’s securely seated.
7. Close the Front Cover
Close the front cover of the printer.
8. Power On the Printer
Plug the printer back into the power outlet and turn it on.
9. Reset the Toner Counter
With the printer powered on, press and hold the “Go” button for 5 seconds. The toner level indicator should now show full.
10. Print a Test Page
Print a test page to verify that the toner reset was successful.
Troubleshooting Tips
1. Printer Not Recognizing New Cartridge
Ensure the toner cartridge is compatible with the Brother HL-L2350DW printer. Clean the contacts on the cartridge and reinstall it securely.
2. Toner Level Indicator Still Shows Low
If the toner level indicator remains low after resetting, there may be an issue with the toner cartridge or the printer itself. Try replacing the cartridge with a new one.
3. Printer Malfunctions After Reset
If the printer malfunctions after resetting the toner counter, unplug it and wait for a few minutes before plugging it back in. If the issue persists, contact Brother support.
In a nutshell: Master the Toner Reset
By following these simple steps, you can easily reset the toner counter on your Brother HL-L2350DW printer. Remember, resetting the toner counter does not affect the actual toner level, so only reset it when necessary.
Questions We Hear a Lot
Q: Can I reset the toner counter on any Brother printer?
A: No, the toner reset process varies depending on the Brother printer model.
Q: How often should I reset the toner counter?
A: Only reset the toner counter when the toner level indicator shows low and you have replaced the toner cartridge.
Q: What if the toner reset doesn‘t work?
A: If the toner reset doesn‘t work, contact Brother support for assistance.
