What To Know
- The printer will display a message asking if you want to reset the settings.
- If the printer is connected to a computer, ensure that the computer is not in sleep mode.
- Try using a different USB cable to connect the printer to the computer.
The Brother HL L2370DW printer is a reliable and efficient device, but like all electronics, it can sometimes encounter minor issues. One common problem is waking the printer from sleep mode. If you’re facing this issue, don’t worry; this comprehensive guide will provide step-by-step instructions on how to get your Brother HL L2370DW out of sleep mode.
Power Cycle the Printer
The first and simplest solution is to power cycle the printer. This means turning the printer off and then back on. To do this:
1. Turn off the printer using the power button on the front panel.
2. Unplug the power cord from the back of the printer.
3. Wait for a few seconds.
4. Plug the power cord back in.
5. Turn on the printer using the power button.
Check the Printer’s Settings
If power cycling the printer doesn‘t work, check the printer’s settings. The printer may be set to enter sleep mode after a certain period of inactivity. To adjust this setting:
1. On the printer’s control panel, press the “Menu” button.
2. Navigate to the “System Settings” menu.
3. Select the “Sleep Mode” option.
4. Choose a longer sleep mode time or disable sleep mode altogether.
Update the Printer’s Firmware
Outdated firmware can sometimes cause problems with the printer’s sleep mode function. To update the firmware:
1. Download the latest firmware for your printer model from the Brother website.
2. Extract the firmware file to a folder on your computer.
3. Connect the printer to your computer using a USB cable.
4. Run the firmware update utility.
5. Follow the on-screen instructions to complete the update.
Reset the Printer to Factory Defaults
If none of the above solutions work, you may need to reset the printer to factory defaults. This will erase all stored settings and data, so make sure to back up any important documents or print jobs before proceeding. To reset the printer:
1. On the printer’s control panel, press and hold the “Stop” button for 5 seconds.
2. The printer will display a message asking if you want to reset the settings.
3. Press the “OK” button.
4. The printer will reset to factory defaults.
Contact Brother Support
If you’ve tried all the above solutions and still can’t get your Brother HL L2370DW out of sleep mode, contact Brother support. They can provide further troubleshooting assistance or arrange for a technician to visit.
Troubleshooting Tips
Here are some additional tips for troubleshooting sleep mode issues:
- Make sure the printer is connected to a reliable power source.
- Check the printer’s display for any error messages.
- If the printer is connected to a computer, ensure that the computer is not in sleep mode.
- Try using a different USB cable to connect the printer to the computer.
Final Note: Wake Up Your Brother
By following these steps, you should be able to successfully get your Brother HL L2370DW out of sleep mode and back to work. If you continue to experience problems, don’t hesitate to contact Brother support for further assistance.
Frequently Asked Questions
Q: Why does my Brother HL L2370DW enter sleep mode so quickly?
A: The printer may be set to enter sleep mode after a short period of inactivity. Adjust the sleep mode settings in the printer’s menu.
Q: How do I know if my Brother HL L2370DW is in sleep mode?
A: When the printer is in sleep mode, the power indicator light will be blinking slowly.
Q: Can I disable sleep mode on my Brother HL L2370DW?
A: Yes, you can disable sleep mode in the printer’s settings menu. However, this is not recommended as it may increase the printer’s power consumption.
