Surface book serial number: the key to warranty and support, here’s how to get it
What To Know
- Your Surface Book serial number is a unique identifier that’s essential for registering your device, getting support, and troubleshooting any issues.
- If you still have the original packaging for your Surface Book, the serial number may be printed on it.
- Take a photo of it and store it on your computer or in the cloud.
Your Surface Book serial number is a unique identifier that’s essential for registering your device, getting support, and troubleshooting any issues. Finding it can be a bit tricky, but don’t worry – we’ve got you covered. In this comprehensive guide, we’ll walk you through every possible way to locate your Surface Book serial number.
Method 1: Check the Device Itself
- On the Back of the Device: Flip your Surface Book over and look for a sticker or engraving on the back. The serial number should be printed there.
- Under the Kickstand: Open the kickstand and check the underside. The serial number may be printed on a small sticker.
Method 2: Use the Command Prompt
1. Open the Command Prompt by pressing Windows key ++ R and typing “cmd”.
2. Type “wmic bios get serialnumber” and press Enter.
3. Your Surface Book serial number will be displayed.
Method 3: Check the Device Manager
1. Open the Device Manager by pressing Windows key ++ X and selecting “Device Manager”.
2. Expand the “System devices” category.
3. Right-click on “Surface Embedded Controller Firmware” and select “Properties”.
4. Go to the “Details” tab and select “Hardware IDs” from the dropdown menu.
5. The serial number will be listed as part of the first Hardware ID.
Method 4: Use the System Information App
1. Open the Run dialog box by pressing Windows key ++ R.
2. Type “msinfo32” and press Enter.
3. In the System Information window, look for “System SKU” or “System Serial Number“.
4. The serial number will be displayed next to it.
Method 5: Check the BIOS Settings
1. Restart your Surface Book and press the F2 key to enter the BIOS settings.
2. Navigate to the “System Information” or “Main” tab.
3. The serial number should be displayed somewhere on this screen.
Method 6: Check the Packaging
If you still have the original packaging for your Surface Book, the serial number may be printed on it.
Method 7: Contact Microsoft Support
If you’ve tried all the above methods and still can’t find your Surface Book serial number, you can contact Microsoft Support. They can help you locate your serial number or provide you with a replacement device.
Tips for Keeping Your Serial Number Safe
Once you’ve found your Surface Book serial number, it’s important to keep it safe. Here are a few tips:
- Write it down and store it in a safe place.
- Take a photo of it and store it on your computer or in the cloud.
- Create a Microsoft account and register your Surface Book. Your serial number will be stored in your account information.
Quick Answers to Your FAQs
Q: Why do I need my Surface Book serial number?
A: Your serial number is essential for registering your device, getting support, and troubleshooting any issues.
Q: Can I change my Surface Book serial number?
A: No, your Surface Book serial number is permanently assigned to your device.
Q: What should I do if I can’t find my Surface Book serial number?
A: If you’ve tried all the methods listed above and still can’t find your serial number, contact Microsoft Support.