Printer rescue: how to factory reset hp officejet pro 7720 for optimal performance

Are you experiencing persistent issues with your HP OfficeJet Pro 7720 printer that simply won‘t resolve? A factory reset may be the solution you’ve been looking for. This process will restore your printer to its original default settings, erasing any customizations or stored data. Follow these step-by-step instructions to learn how to factory reset HP OfficeJet Pro 7720 and restore its functionality.

Before You Begin

• Ensure that the printer is turned on and connected to a stable power source.
• Have a pen and paper ready to note down any important settings or configurations you may need to re-enter after the reset.

Method 1: Using the Printer’s Control Panel

1. Navigate to the Setup Menu: Press the “Setup” button on the printer’s control panel.
2. Select Service: Use the arrow keys to navigate to “Service” and press “OK.”
3. Choose Restore Factory Defaults: Scroll down to “Restore Factory Defaults” and press “OK.”
4. Confirm the Reset: A confirmation message will appear. Press “OK” to proceed with the reset.

Method 2: Using the HP Smart App

1. Launch the HP Smart App: Install and open the HP Smart app on your smartphone or tablet.
2. Select Your Printer: Tap on your HP OfficeJet Pro 7720 printer from the list of available devices.
3. Open the Printer Settings: Tap on the “Printer Settings” icon (gear-shaped).
4. Reset the Printer: Scroll down to “Factory Reset” and tap on it.
5. Confirm the Reset: Read the warning message carefully and tap on “Reset” to proceed.

Method 3: Using the HP Embedded Web Server (EWS)

1. Obtain the Printer’s IP Address: Print a network configuration report from the printer. The IP address will be listed in the report.
2. Access the EWS: Type the printer’s IP address into a web browser‘s address bar and press “Enter.”
3. Log In: Enter the printer’s username and password if prompted. The default username is “admin” and the password is “admin.”
4. Reset the Printer: Navigate to the “Settings” tab, then select “Tools” and click on “Factory Reset.”
5. Confirm the Reset: Click on the “Reset” button to initiate the factory reset.

What Happens During a Factory Reset?

• All custom settings, including wireless network configurations, will be erased.
• Stored documents and faxes will be deleted.
• The printer’s language and region settings will be reset to default.
• Firmware updates will be retained.

Post-Reset Considerations

After the factory reset, you will need to:

• Reconfigure the printer’s wireless network connection.
• Re-enter any necessary settings, such as date and time, paper size, and print quality.
• Reinstall any desired apps or software.

Troubleshooting

If you encounter any issues during the factory reset process, try the following:

• Ensure that the printer is connected to a stable power source.
• Restart the printer by turning it off and back on.
• Contact HP customer support for assistance.

Wrapping Up

Factory resetting your HP OfficeJet Pro 7720 can resolve a wide range of issues and restore its functionality. By following the steps outlined in this guide, you can easily perform a factory reset using either the printer’s control panel, the HP Smart app, or the HP Embedded Web Server. Remember to reconfigure your printer’s settings and reinstall any necessary apps after the reset to ensure optimal performance.

Questions You May Have

Q1. How long does a factory reset take?
A1. The factory reset process typically takes around 2-3 minutes to complete.

Q2. Will a factory reset erase my scanned documents?
A2. Yes, scanned documents stored on the printer’s internal memory will be erased during a factory reset.

Q3. Can I factory reset my HP OfficeJet Pro 7720 without a computer?
A3. Yes, you can factory reset your printer using the control panel or the HP Smart app on your smartphone or tablet.